Frequently Asked Questions
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If you are seeking support for your child or teenager, the first session will be a parent session to understand your child’s developmental history, strengths, and challenges.
Prior to your first appointment, you will also need to fill out consent forms and provide some personal details such as emergency contacts and payment methods.
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A Medicare referral is not required to make an appointment. Please speak to your General Practitioner (GP), Psychiatrist, or Paediatrician regarding referral options which may be available to you.
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Diverse Strengths Psychology is not a registered NDIS provider and is unable to support clients who have agency-managed plans.
If your plan is self-managed, you may be able to claim psychology services if it included in your plan and aligns with your goals.
If you plan is managed by a plan manager, please speak to them for advice.
Diverse Strengths Psychology does not bill third-party funders.
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If you need to cancel or reschedule the appointment, please provide at least 48 hours (business day) notice. For Monday appointments, this means contact by Thursday and for Tuesday appointments, this is Friday.
If less than 48 hours notice is provided, a 50% cancellation fee will apply.
If less than 24 hours notice is provided, you will be obliged to pay the full cost of the session.
For any late cancelations, rebates do not apply.
Cancellation fees apply to all clients and are the responsibility of the client or the person arranging the appointment.
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Telehealth can be a great option for some young people and children, especially when there is illness or last minute change of circumstances.
For primary school children, telehealth can be less engaging and motivating. Suitability for ongoing telehealth will be determined on a case-by-case basis.
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I offer limited online appointments on Mondays.
On Tuesdays and Wednesdays, appointments are at 4/532-542 Hampton Street, Hampton 3188 between 9am and 5pm.